Hire Terms

  • Toe Rags accepts no responsibility for damage or injury whilst using our equipment.
  • All equipment is to be returned in a clean and undamaged state. If any damage occurs, a replacement cost will be invoiced.
  • No shoes are to be worn on the equipment (this includes adults).
  • Socks are to be worn on the equipment
  • No eating or drinking on the equipment.
  • The hirer must accept full responsibility of supervising all children whilst using our equipment.
  • Please ensure there is adequate room for the equipment and appropriate access for the equipment to be delivered.
  • Please allow +/- 45 minutes for set up/removal time which you must bare in mind when booking a venue.
  • Please ensure children do not play on the equipment whilst it is being set up/cleared away.

To be able to get out of the venue at the agreed time, a little help with the ball pit would be fantastic. If you could try get the kids to maybe have a game of ‘who can get as many balls in the bag as possible’, this would help us get tidied away a lot quicker.
Thank you.

Payments & Cancellations Policy

  • A £25 deposit is required at the time of booking. In the unfortunate event of a cancellation, the deposit will be non-refundable.
  • Remaining payment must be made on delivery of the equipment, prior to the party starting.

Soft Play Equipment

Frequently Asked Questions

    • Where are you based?
      • Toe Rags serves Dartford and the surrounding areas.

 

    • Do you charge for delivery?
      • Dartford and areas within a 5 mile radius are delivered to FREE OF CHARGE. For delivery charges outside this area, please get in touch.

 

    • What’s the latest time for equipment hire?
      • The equipment can be hired until 8pm

 

    • Can the equipment be set up outside?
      • Yes, as long as there is some sort of shelter available such as a gazebo or an alternative space indoors if the weather is terrible.

 

    • Are you insured?
      • Yes, Toe Rags has full public liability insurance.

 

  • Is your equipment tested?
    • Yes, our bouncy castles have a yearly PIPA test and all our electrical equipment is PAT tested.

 

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